Experts.app Website Terms of Use

This Website, operated under the brand Experts.app, is provided by Experts Infinity LLC ("Experts Infinity") and powered by the licensed software platform owned by Impact Infinity LLC ("Impact Infinity"). Experts Infinity and Impact Infinity are collectively referred to in these Terms of Use as the "Experts Entities" (also referred to as "we," "our," or "us"). By accessing and using the Website located at www.experts.app, any subdomain of experts.app (including, without limitation, AI Expert Vault tenant sites such as *.experts.app), or any related or affiliated sites (collectively, the "Website"), you agree to be bound by these Terms of Use (the "Terms" or "Agreement") in effect at the time of each such access or use. You also acknowledge that the Experts Entities may, from time to time, in their sole discretion and without notification to you, change these Terms. You should review the Terms each time you visit or use the Web Site. If you do not agree to these Terms, do not use the Website.

Like any other service, in spite of our best efforts, the information in this Website may become out of date over time. As used in these Terms of Use, "we" includes the Experts Entities, their parents, subsidiaries, affiliates, and any third‑party vendors we hire to assist in the administration of the Website, the collection, cataloging and/or analysis of data, and/or the processing or handling of any visitor transactions. Your use of this Website and any personal information or other information concerning you, together with any User Generated Content (as defined below), shared by you or otherwise collected by us through, or in connection with, this Website shall be subject to these Terms and our Privacy Statement. Please be aware that in no event shall your disclosure, or our use, of any User Generated Content be governed by our Privacy Statement and shall be subject to these Terms in all instances. We encourage you to carefully read both these Terms and our Privacy Statement prior to using this Website or disclosing any information to us or through this Website. Your use of the Website may result in you receiving communications from various third parties subject to these Terms and our Privacy Statement, which communications may require internet service, phone service, data access or text messaging capability. Please be aware that carrier rates for phone, data and text messaging may apply to all such communications and you are responsible for any such charges.

NO ENDORSEMENT AND DISCLAIMER AS TO ACCURACY OF INFORMATION

All information on the Website is for informational purposes only, and the Experts Entities do not endorse, sanction, or recommend any organization, opportunity, project, member, person or other third party accessed or procured by you through this Website.

LICENSE AND ACCESS TO THE WEBSITE

Except as provided below, no person under the age of eighteen (18) is authorized to access or use this Website. Use of the Website by persons under the age of eighteen (18) is subject to the registration requirements set forth below, including parental consent. User access to, and use of, the Website is subject to all applicable international, federal, state and local laws and regulations. Use of this Website is void where prohibited. By using this Website, you represent and warrant that you are eighteen (18) years of age (or if between ages of 13 and 18, your parent or legal guardian has agreed to your access and use of the Website) and that you have the right, authority and capacity to enter into this Agreement and abide by the Terms. The Experts Entities grant you a limited, non-transferable license to access and use for non-commercial purposes the Website. Such limited license shall enable you to use the Website for informational purposes. This license shall not include any resale or commercial use of the Website or its contents; any derivative use of the Website or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Experts Entities or our affiliates without our prior express written consent. The Experts Entities accept no liability for the accuracy or completeness or use of, nor any obligation to update, the information contained on this Website. We make no guarantees regarding the availability of the Website. Furthermore, we reserve the right, within our sole discretion, to discontinue the Website. You agree that we will not be liable to you for any such discontinuance or modification of the Website. Any rights not expressly granted by these Terms are reserved by us. You are under no obligation to use or continue to use the Website and may temporarily or permanently cease using the Website without notice to the Experts Entities. Any use of the Website, or any portion thereof, in violation of the foregoing shall constitute a violation of these Terms and may result in, among other things, termination or suspension of your rights to use the Website or any portion thereof.

CLICK-THROUGH AGREEMENTS

Before using certain areas of the Website you may be asked to indicate your acceptance of additional special terms and conditions by clicking a button marked "I Accept," "I Agree," "Okay," "I Consent" or other words or actions that similarly acknowledge your consent or acceptance of a Click-Through Agreement. To the extent there is a conflict between these Terms and any Click-Through Agreement for the activity in which you choose to participate, the Click-Through Agreement will govern.

ACCOUNT REGISTRATION AND MEMBERSHIP AGE

In order to access certain portions of the Website, you may be required to register and create a membership account ("Account") with the Experts Entities. Information gathered through the registration process and any other information related to your Account will be subject to these Terms as well as to our Privacy Statement. You represent and warrant that you are at least 18 years old (or have parental consent if between 13 – 18) and that all information provided by you when creating your Account is true, accurate and complete and that you will maintain, at all times, true, accurate and complete information related to your Account. Any users that are of the age twelve (12) or under will not be allowed to have member accounts. Information related to your Account should be maintained by you in a confidential manner, as you are solely responsible for the usage of your Account by any third parties with respect to the Website. It is your responsibility to contact us if you are aware of any unauthorized access to your Account or if your Account information has been made available by you to third parties in a manner that may result in unauthorized usage of the Account. In our sole and absolute discretion, we may terminate your Account for any reason (including for reasons related to unlawful or unauthorized usage) and we are under no obligation to retain a record of your Account or any data or information that you may have stored by means of the Account.

PAYMENTS

In the event that you desire to make a payment through the Website, all such payments will be processed and charged by the third party or company designated by the Experts Entities in accordance with the payment method that you select at the time of payment. If you are paying by credit or with debit card, by designating a card to be billed, you confirm that you are authorized to make such payment and that you are either the holder of such card (i.e. that the card is issued in your name), or you are authorized to use the credit card by the holder. If a donation is made to a qualified charitable organization (501c3), you will receive all charitable donation receipts directly from that organization. Please print for your files and confirmation messages so that you can follow-up directly with the organization should any further contact be needed.

RESTRICTIONS ON YOUR USE

All content within the Website and any materials made available on these pages for downloading, if any, are the property of the Experts Entities and/or its affiliates or other third parties. The Website and portions of the Website are protected by copyright and trademark laws. This Agreement does not grant any license to modify or alter the materials on the Website that are viewed, downloaded or otherwise accessed by you, except as expressly permitted herein. You shall keep intact all proprietary notices, including copyright notices, contained on any downloadable materials. You shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary right, or any and all harm resulting from your use of the Website.

You may not print and distribute or copy/paste any content from any page in this Site without prior written permission from the Experts Entities, except that you are permitted to copy and use outputs generated by the AI Expert (AIE) chatbot service for your own lawful purposes, subject to these Terms (including the AIE disclaimers) and provided that such outputs are based solely on the data sources made available within the platform. The AIE does not provide direct access to third‑party publications, and all outputs must be used in a manner that respects the copyrights and other rights of the original authors and content owners. Where applicable, tenant owners may include citation references linking to the original third‑party provider or publisher to ensure proper attribution and facilitate access to the source.

To the extent applicable, when accessing the Website, you are required to use the security procedures currently or hereafter maintained by us to confirm that only authorized users have access to certain information provided at, or contained in, the Website. You are prohibited from utilizing alter-egos or other disguised identities when accessing the Website. All forms of indirect and 'spoofed' access are strictly prohibited. Do not submit, post or otherwise transmit via the Website information that is proprietary or confidential of third parties (whether by law or by contract) or that you otherwise do not have the legal right to use. Any information, content or other material, including, but not limited to, any feedback, data, answers, questions, comments, suggestions, plans, ideas, user reviews or the like, which you send to us will be treated as being non-confidential and non-proprietary. We assume no obligation to protect confidential or proprietary information (other than those outlined in our Privacy Statement) from disclosure. The Experts Entities are not obligated to review any postings, transmissions, suggestions, communication, feedback or materials on, posted to or submitted to the Website and assumes no responsibility or liability arising from such content or for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger or inaccuracy of any such information. By visiting and using this Website, you acknowledge and agree that your participation in this platform is voluntary and may involve a receipt or transmission of communications over the internet in various forms including but not limited to instant messaging, electronic mail (e-mail), or use of various communication methods or media in social networking, sharing of photographs, graphics and movies, web browsing, blogging and like activities through the internet on the world wide web. Your participation on this Website acknowledges and you agree that you are not sending or receiving any information or content of economic value and all content and information provided to or by you is not intended as an exchange for value destined to any government agency or employee thereof or specially designated individual subject of a sanction adopted by the government of the United States, requiring a license, authorization or consent from the U.S. Department of Treasury, U.S. State Department, U.S. Department of Commerce or U.S. Department of Homeland Security or like authorization from a federal agency of the United States or any other license or authorization from other countries' laws. Information or media which you are providing through interaction on this Website is at no cost to the recipient or user, and to your knowledge, does not authorize the direct or indirect exportation or importation of services or property of value intended for any country or individual which export or import requires a license or authorization from the U.S. Department of the Treasury Office of Foreign Assets Control, U.S Department of Homeland Security, the U.S. Department of Commerce or any other license or authorization from other countries' laws. Persons wishing additional information on this subject should consult with appropriate government officials or legal counsel about their obligations under the United States or any other country's laws.

INTELLECTUAL PROPERTY OWNERSHIP

Any and all intellectual property rights associated with the Website (other than User Generated Content), including, without limitation, design, texts, graphics, pictures, video, information, applications, software, music, sound, and other files contained therein or related thereto, and the arrangement thereof, any inventive concepts, know-how, publicity rights, trademarks, trade-dress, trade secrets, copyrights and patents ("Intellectual Property") are the sole property of Impact Infinity or third parties. Except as otherwise expressly authorized by these Terms, you may not copy, reproduce, modify, lease, loan, sell, create derivative works from, upload, transmit, or distribute the Intellectual Property of the Website in any way without the express written consent of Impact Infinity LLC or the appropriate third party, as applicable.

Exception for Chatbot Outputs: You are permitted to copy and use outputs generated by the AI Expert (AIE) chatbot service for your own lawful purposes, subject to these Terms (including the AIE disclaimers) and provided that such outputs are based solely on data sources made available within the platform. The AIE does not provide direct access to third‑party publications, and all outputs must be used in a manner that respects the copyrights and other rights of the original authors and content owners.

Except as provided herein, Impact Infinity LLC does not grant to you any express or implied rights to Impact Infinity's or any third party's Intellectual Property.

CONTENT LICENSE FROM YOU

As between you and the Experts Entities, you may possess certain copyright intellectual property rights you have under law in content that you may submit, display and/or post via the Website. This content, which includes, but is not limited to your comments, reviews, analysis, proposals and feedback, submitted in any form or medium, whether by emails, posting or otherwise, is considered "User Generated Content." Your use of the Website and your submission and/or posting of User Generated Content grants the Experts Entities, and its affiliates, an express, perpetual, irrevocable, royalty-free, worldwide, and non-exclusive license to access, store, reproduce, adapt, modify, format, delete, translate, transmit, use, disclose, sublicense, manipulate, prepare derivative works, publish, publicly perform, publicly display, distribute and communicate any and all User Generated Content, without any obligation, notification or compensation to you. You agree and acknowledge that the foregoing license grants to the Experts Entities and its affiliates the full right and authority to use User Generated Content for any purpose, including the marketing, sale, syndication, and development of the Website and any successors thereto. This license includes an unrestricted right and authority for the Experts Entities to make the User Generated Content available to sublicense, on a perpetual and irrevocable basis, to other companies, organizations or individuals with whom we have a relationship. You agree and acknowledge that the Experts Entities and its affiliates may modify, adapt, reformat, and otherwise alter or make use of your User Generated Content in such manner as may be required to conform User Generated Content to standards, protocols, formats and requirements related to the Website and any medium by which they are accessible currently or prospectively. You agree and acknowledge that the Experts Entities and its affiliates are licensed to transmit or distribute the User Generated Content in all formats and mediums over various networks. Your use of the Website and your submission and/or posting of User Generated Content confirms your representation and warranty that you possess all necessary legal rights, power and authority to grant to the Experts Entities the forgoing license granted to the Experts Entities and its affiliates and you further represent, warrant and agree that none of the User Generated Content will violate or infringe upon the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary rights; or contain false, intentionally misleading, libelous, defamatory or otherwise unlawful statements. The Experts Entities are under no obligation to review any User Generated Content submitted, posted or otherwise displayed on the Site and assumes no responsibility or liability relating to any such User Generated Content. You may not imply that any User Generated Content is any way sponsored or endorsed by the Experts Entities. The Experts Entities reserve the right, but not the obligation, to refuse to post or remove any User Generated Content at our sole and absolute discretion.

PRIVACY STATEMENT

Any personal information or other information about you collected by the Experts Entities through, or in connection with, this Website is subject to our Privacy Statement. The Experts Entities Privacy Statement is incorporated into the terms of this Agreement by this reference. For questions about our online privacy policy for children please refer to our Privacy Statement.

AI EXPERT (AIE) CHATBOT DISCLAIMERS

For Informational Purposes Only. The AI Expert (AIE) chatbot service is an artificial‑intelligence tool that retrieves and synthesizes information from a curated set of data sources uploaded or made available within the platform. It is designed for general informational and knowledge‑management purposes only and is not intended to replace professional advice in any field, including but not limited to legal, medical, financial, engineering, or scientific domains.

No Professional Advice. Responses generated by the AIE are not professional recommendations or opinions. Users should not rely on AIE outputs as a substitute for qualified professional judgment. Any decisions made based on AIE outputs are made at the user's sole risk.

No Guarantee of Accuracy. While we strive for accuracy through our proprietary Convergence Tagging™ and citation technology, AIE outputs may contain errors, omissions, or inaccuracies. We do not guarantee the completeness, correctness, or reliability of any response.

No Liability for Reliance. Neither the Experts Entities nor any tenant owner, contributor, or data source provider shall be liable for any loss, damage, or injury arising from reliance on AIE outputs.

Third-Party Content. The AIE may reference or summarize content sourced from tenant‑uploaded materials. These materials may include information originally derived from third‑party publications, but the AIE does not provide direct access to such publications. Tenant owners are solely responsible for ensuring that content they upload complies with applicable laws, publisher agreements, and third‑party rights. Where applicable, citation references may link to the original third‑party provider or publisher to ensure proper attribution and facilitate access to the source.

Verify Before Acting. Users are encouraged to independently verify any information provided by the AIE before taking action.

DISCLAIMER, LIMITATION OF LIABILITY AND INDEMNIFICATION

THE WEBSITE AND ALL CONTENT AVAILABLE ON THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, USER GENERATED CONTENT AND AIE OUTPUTS, IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE EXPERTS ENTITIES SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF ACCURACY OF INFORMATION, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. THE EXPERTS ENTITIES DO NOT REPRESENT OR WARRANT THAT THE WEBSITE OR ITS USE THEREOF, INCLUDING AIE OUTPUTS, WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE, ACCURATE, COMPLETE OR ERROR‑FREE, OR THAT THE WEBSITE WILL OPERATE WITHOUT PACKET LOSS, NOR DO WE WARRANT ANY CONNECTION TO, OR TRANSMISSION FROM, THE INTERNET. YOU ARE RESPONSIBLE FOR ALL FEES AND CHARGES TO ACCESS THE INTERNET. WE DISCLAIM ALL RESPONSIBILITY FOR ANY LOSS, INJURY, CLAIM, LIABILITY, OR DAMAGE OF ANY KIND RESULTING FROM, ARISING OUT OF, OR ANY WAY RELATED TO: (A) ANY ERRORS IN OR OMISSIONS FROM THIS WEBSITE AND ITS CONTENT, WHETHER PROVIDED BY THE EXPERTS ENTITIES, ANY USER OR ANY THIRD PARTY, (B) THE UNAVAILABILITY OR INTERRUPTION OF THIS WEBSITE OR ANY FEATURES THEREOF, (C) YOUR USE OF THIS WEBSITE AND/OR AIE OUTPUTS, (D) THE CONTENT AND/OR INFORMATION FOUND ON THIS WEBSITE AND/OR GENERATED BY THE AIE. UNDER NO CIRCUMSTANCES SHALL THE EXPERTS ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE WEBSITE, INCLUDING BUT NOT LIMITED TO RELIANCE BY A USER ON ANY INFORMATION OR AIE OUTPUT OBTAINED FROM THE WEBSITE, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO THE EXPERTS ENTITIES' RECORDS, PROGRAMS, OR SERVICES. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE EXPERTS ENTITIES, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE, OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE WEBSITE EXCEED $100. CERTAIN STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH STATES, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS THE EXPERTS ENTITIES, AND THEIR DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS AND AFFILIATES, FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES AND COSTS, INCLUDING REASONABLE ATTORNEYS' FEES, ARISING OUT OF OR RELATING TO ANY VIOLATION OF THESE TERMS.

GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, U.S.A., without regard to choice of law principles.

Binding Arbitration. Any dispute arising out of or relating to the use of the Website or these Terms shall be resolved exclusively by binding arbitration administered by the American Arbitration Association ("AAA") under its then‑current Consumer Arbitration Rules, conducted remotely unless both parties mutually agree to an in‑person hearing. Judgment on the award may be entered in any court of competent jurisdiction. The arbitrator may award any relief that a court could award, including injunctive relief.

Class‑Action Waiver. You and the Experts Entities agree that any arbitration or legal proceeding shall be conducted solely on an individual basis. Neither party shall seek to have any dispute heard as a class action, private attorney general action, or in any other proceeding in which either party acts or proposes to act in a representative capacity.

Injunctive Relief. Notwithstanding the foregoing, the Experts Entities may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights or prevent irreparable harm.

TERMINATION

We reserve the right to terminate or suspend your access to the Website (including any Account), without notice, for any reason, including breach of these Terms. Sections related to intellectual property, disclaimers, limitation of liability, indemnification, and governing law shall survive termination.

MISCELLANEOUS

Entire Agreement. These Terms, together with the Privacy Statement and any applicable Subscriber Terms or Click-Through Agreement, constitute the entire agreement between you and the Experts Entities regarding use of the Website.

Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Waiver. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision.

Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

Contact. Questions about these Terms should be directed to us through the contact form on the Website.